Insurance Ombudsman Reforms: A Strong Step Toward Fairness, Faster Redressal and Policyholder Protection Insurance ombudsman reforms have emerged at a crucial moment for India’s insurance sector. Rising grievances, long pendency of cases, delayed settlements and inconsistent compliance have made policyholders increasingly frustrated with the current redressal mechanism. Over the last few years, both the Finance Ministry and IRDAI have acknowledged that India needs a stronger, faster and more accountable grievance redressal framework. In November 2025, […]
