Under sections 274 or 275 of the Indian Penal Code, a consumer may file a lawsuit against a cosmetics or drug salesperson, maker, or distributor. for the crimes of selling adulterated drugs or adulterating drugs, respectively. Filing a FIR (First Information Report) against them enables you to accomplish the same. The person who feels wronged may also lodge a grievance with a district, state, or national "Consumer Dispute Redressal Forum." The following are the steps that make up the process for making a complaint about drug adulteration:

• The initial complaint can be made quickly on a piece of paper. Therefore, it is not at all required for it to have a stamp paper. Additionally, a complaint for adulteration of drugs may be made at consumer helpline.
• The complaint concerning drug adulteration should be written in a way that both states all relevant information and shows the legal basis for the claim. The details that must be included in the complaint by the consumer are as follows
  - Name and complete contact information for the complainant,
  - Full details including address, phone number, and email address;
  - Full information about the opposing party;
  - Date and time of the drug or service
  transaction, as well as the price paid;
  - Details of the issue, such as contaminated drugs or drugs of poor quality, etc.
  - Specifics and information about the relief the complainant is requesting in the complaint;
  - Information on the drugs or drugs purchased, including the numbers;
  - The aggrieved party's argument can be supported by copies of all needed papers, which are also required to establish the cause of action.
  - The copies of the invoices for the prescriptions, drugs, and cosmetics purchased as well as the complaint letter to the vendor requesting compensation for the loss suffered are among these papers.
  - The complainant or his authorized representative must sign the complaint, whichever is required.
• The complaint should include the compensation sought for the adulteration of drugs, along with any other relief the aggrieved party may be entitled to, such as damages, reimbursements, court costs, etc. These sums must be specified under several headings and in accordance with the financial authority of the relevant consumer forums, nevertheless.
• The complaint should also include a statement of jurisdiction explaining how the specific matter comes within the purview/jurisdiction of the consumer forum.
• An affidavit of verification that all the facts mentioned and assertions made in the complaint are true and accurate must also be attached.
• The sign should be placed at the conclusion of the grievance. The person who feels wronged can submit his or her case on their own or through a designated representative. Additionally, a set of three complaints must be made with the District Forum or the State Commission. However, a complaint must be filed in a set of four along with extra sets for each opposing party when it is registered with the National Commission.
• It will be important to keep in mind that the complaint must be submitted within two years of the day the "Cause of Action" first materialized. If there is a delay in filing the complaint, the complainant must provide the forum with adequate justifications before it will allow the complainant to do so.
To properly record the issuance date of the notice, a notice of cheque bounce is delivered by registered post. One copy of the letter may be kept by the cheque beneficiary, while the other is sent through registered post to the cheque issuer.